Tea Leaf Connect

Terms & Conditions

Tea Leaf Health is trying to understand the biggest challenges to accessing care in order to design better support tools for all patients and care stakeholders.
Overview
Tea Leaf Health was founded by Kevin Timms, PhD, out of a concern for the inaccessibility of specialty care for rare diseases. Knowing that this issue contributes to the health inequity crisis in the US, Tea Leaf Health aims to help everyone from all backgrounds, including and especially patients from underserved and high need communities. Deployments of Tea Leaf Connect, often customized for research use cases and/or embedded into different advocacy groups' websites, are meant to match patients to care options and resources that best fit their personal and the community's needs.

Using information shared with the tool, we seek to conduct analyses and develop tools that better support patients and other healthcare stakeholders, while also responsibly caring for users' privacy. We are a private business, but a respect for patients is at the heart of our work. 

Privacy Policy & Terms and Conditions Updated: 2023-04-18.
Data Privacy
Tea Leaf Health seeks to develop tools to support patients, caregivers, researchers, and other healthcare stakeholders while also respecting a patient’s privacy. As such, identifiable and contact information submitted to a Tea Leaf Connect deployment or its variants (e.g., pkdcaremap.com) is never sold. Health data will not be shared on an individual level outside of Tea Leaf Health analysts. As this tool collects information that can help us understand the unique characteristics and needs of a patient population, we may study the information and may publicly share results of this high-level analyses. However, all data points presented will be reported only at the group level (e.g., statistics like counts across demographic variables or statistics-based models) and will not elucidate the identifiable information on any individual person.

Entry of data into the Tea Leaf Connect survey should be completed by those 18 or older. Do not hesitate to contact us with questions or concerns.

If you provide contact information such as an email address, or contact us via an email address, we may hope to correspond with you to answer your questions, provide updates, and/or request feedback. Your contact information will not be sold. You can request we stop contacting you at any time. You can reach out with feedback or questions via the contact forms on tealeafhealth.com. 

The Terms and Conditions of tealeafhealth.com, pkdcaremap.com, other websites run by Tea Leaf Health, or Tea Leaf Health tools integrated into external websites is below. Note that the Terms and Conditions detailed below apply to all surveys, Tea Leaf Connect deployments, the associated data, and the mapping tool/results, unless otherwise explicitly discussed in the content presented in this page subsection. The Terms and Conditions and policies presented here are subject to change without formal notification, and we encourage you to request or review updates on this page over time.
Data & Tool Disclaimer
The information presented via all Tea Leaf Health deployments, pkdcaremap.com, or equivalent sites is not medical advice. Patients, families, and other stakeholders should not make any healthcare decisions based only on the information presented here. 

Tea Leaf Connect is built only for US care locations and based on publicly-obtainable information and software. We do our best to ensure data quality and recency, but we do not claim the information shown in the map is perfectly accurate or up to date.

The results shown are not necessarily based on every question asked by the form. For example, even though the form may ask about insurance, the providers listed on the map may not take your type of insurance. This is why most form fields are optional.
Terms and Conditions
Agreement between User and any/all Tea Leaf Connect deployments, tealeafhealth.com, pkdcaremap.com, or similar.

Welcome to tealeafhealth.com or an equivalent Tea Leaf Health-governed website or web tool. Tea Leaf Connect tools deployed on non-Tea Leaf Health websites/tealeafhealth.com/pkdcaremap.com (referred to as the singular "Site" below) is composed of various web pages and tools operated by Tea Leaf Health, Inc. ("Tea Leaf Health"). Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of Site constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

tealeafhealth.com and pkdcaremap.com are Business Sites. Tea Leaf Connect or other Tea Leaf Health web tools are Business Tools and/or services.

Tea Leaf Health may leverage extensive domain expertise to bring advanced, white label digital marketing solutions (online content / articles / SEO) to US based blogging and news organizations, helping to promote products and services of established third parties across various industry verticals.

Privacy
Your use of Site is subject to Tea Leaf Health's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications
Visiting/using Site, or sending emails to Tea Leaf Health constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Children Under Thirteen
Tea Leaf Health does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use Site only with permission of a parent or guardian.

Links to Third Party Sites/Third Party Services
Site may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Tea Leaf Health and Tea Leaf Health is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Tea Leaf Health is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Tea Leaf Health of the site or any association with its operators.

Certain services made available via Site are delivered by third party sites and organizations. By using any product, service or functionality originating from the Site domain(s) or databases, you hereby acknowledge and consent that Tea Leaf Health may share such information and data with any third party with whom Tea Leaf Health has a contractual relationship to provide the requested product, service or functionality on behalf of tealeafhealth.com/pkdcaremap.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use Site strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Tea Leaf Health that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Tea Leaf Health or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Tea Leaf Health content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Tea Leaf Health and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Tea Leaf Health or our licensors except as expressly authorized by these Terms.

International Users
The Service is controlled, operated and administered by Tea Leaf Health from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Tea Leaf Health content accessed through Site in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification
You agree to indemnify, defend and hold harmless Tea Leaf Health, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Tea Leaf Health reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Tea Leaf Health in asserting any available defenses.

Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL’S CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Tea Leaf Health agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TEA LEAF HEALTH AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

TEA LEAF HEALTH AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. TEA LEAF HEALTH AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TEA LEAF HEALTH AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF TEA LEAF HEALTH OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction
Tea Leaf Health reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Tea Leaf Health as a result of this agreement or use of the Site. Tea Leaf Health's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Tea Leaf Health's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Tea Leaf Health with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Tea Leaf Health with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Tea Leaf Health with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms
Tea Leaf Health reserves the right, in its sole discretion, to change the Terms under which Site is offered. The most current version of the Terms will supersede all previous versions. Tea Leaf Health encourages you to periodically review the Terms to stay informed of our updates.

Contact Us
Tea Leaf Health welcomes your questions or comments regarding the Terms:
Email Address (preferred): kevin@tealeafhealth.com
Contact Phone: ‪(415) 662-0668‬

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